Frequently asked questions

Ordering

How do I place an order?

All orders are pre-orders. I will post on Instagram when Pre-Orders are being taken and you will have the ability to place an order until the pre-orders sell out.



Why do you only offer delivery? Why can't I meet you?

At this time, this is the way to best protect everyone, with contactless delivery. Meeting people places has not worked out in the past, I can run late, other people can run late and completely through off a delivery schedule. This is the way, that has worked best for hundreds of deliveries/orders over the past year.



How come I can't buy products whenever I want?

I try to provide a precise schedule of when I know I can deliver the best products to customers. I work a full time job and have a family so I need to ensure I have the time to get in a bake you the best product possible, accounting for drying times, and decorating times.



You sell out too fast, I can never order anything!

I'm super sorry, again, one person show trying to manage making the best products available. If I stretch myself too thin, then quality goes down, and that is not something I want.



Shipping

Do you ship internationally?

Sadly, no. We are based in Subang Jaya, Malaysia and cannot ship out of the country just yet :) All orders are sent in person without any courier help to ensure quality and freshness of baked goods! Delivery areas include: - Subang Jaya - Shah Alam - Kuala Lumpur - - Shopping malls To check if we deliver to you, please enter your postcode or preferred pick-up point in our tester.





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